Welcome to SoCal!

We want to sincerely thank you for placing your trust in GQR and for stepping forward on short notice to support this assignment. We recognize the personal and professional disruption involved in a strike response, and we truly appreciate your flexibility, commitment, and willingness to be here when it matters most. 

This page outlines expectations, logistics, pay guarantees, and on-site procedures for your upcoming strike assignment. Strike assignments are fast-moving and details may evolve; this document is designed to provide clarity and transparency so you know what to expect and how to prepare. 

Key Contact Details

Hotline (All Departments): (213) 900-4358 
Direct Specialist Onboarding Line: (424) 306-2374 

  • Press 1 – Clinical

  • Press 2 – Credentialing

  • Press 3 – Travel

  • Press 4 – Timesheets / Payroll

  • Press 5 – Receptionist

To reach out to Key Email Contacts, please click below.

Onboards / Contracts
Travel
Clinical Support
Payroll / Timesheets
Credentialing

Meet Your GQR Team

Behind every successful assignment is a team of real people here to support you. From check-in to payroll, travel to timesheets, our dedicated GQR staff is on the ground and ready to help. Keep an eye out for some friendly faces—you’ll see us throughout your orientation and assignment. We’re here to make sure you feel confident, informed, and taken care of every step of the way.

Steven Talbot

Matthew Kent

Jessica Shroyer

Misty Hale

Josh Redland

Lily Kholina

Orientation & Onboarding

Everything you need to prepare for your assignment is here. This page covers orientation, onboarding, travel, dress code, and on-site support. Please review each section carefully and check back for updates. Key details are organized in expandable sections for easy reference.

Key Dates: 

  • Orientation Date: All RNs are required to attend the in-person orientation.

    • Thursday, January 22nd: Emergency Room, Labor & Delivery, NICU, Operating Room, PACU, and Post Partum RNs

    • Friday, January 23rd: PICU, Pediatrics, CVOR RNs

    • Saturday, January 24th: Case Management RNs

  • Location: Hilton LAX, 5711 W. Century Blvd. Los Angeles, CA 90045.

  • Hours of Operation: 8:00 AM – 8:00 PM, skills stations close at 6 PM daily.

  • Transportation Details
    Shuttle service from the hotel to the orientation venue will be available between 8:00 AM and 10:00 AM. If you arrive outside of these hours, you're welcome to take an Uber or taxi to the Hilton LAX (please note these rides will not be reimbursed).

    Once your orientation is complete and you’ve signed out with a GQR representative, you’ll be responsible for your return transportation. GQR will reimburse your ride back to the hotel.

  • All RNs are required to attend in-person orientation. No exceptions.

    If you're traveling from outside the area, plan to arrive in Los Angeles the day before orientation.

    Orientation is expected to take at least 6 hours. Please plan to stay for the full process.

    Your timesheet must be submitted at the end of orientation to be paid. You are allotted 8 hours to complete your module. Anything outside of that, will not be paid.

  • Once your offer is accepted and your travel intake form is submitted, GQR will book your flight and hotel.

    If you need lodging, you’ll stay at a central LAX hotel through January 25. After orientation, GQR will provide transportation to your assignment-area hotel. Final hotel details will be sent within 72 hours — if not received, please contact kaisertravel@gqr.com.

    If your assignment is outside LA (e.g., San Diego), you’ll still attend orientation at LAX, then be transported to your assignment location afterward.

    Driving Instead of Flying?

    You must still complete the travel intake form. Mileage will be reimbursed per IRS guidelines.

    Location-Specific Info

    Non-Local Clinicians:
    Fly into LAX the day before orientation. GQR covers hotel through Jan 25 and will arrange transportation to your assignment.

    San Diego Clinicians:
    Provide your own transport to LAX hotel. GQR covers parking and mileage. Need a flight? Contact kaisertravel@gqr.com.

  • Upon arrival at the Hilton LAX, follow the GQR signage to our clearly marked check-in tables. Our onsite GQR team will be there to welcome you, issue your badge, and guide you through orientation next steps.

    Fit testing will be available onsite and can be completed during orientation, with staff on hand to assist as needed.

  • A GQR station will be clearly visible throughout orientation to assist with questions, logistics, and support. 

    • Kaiser Onboarding Site Leads: Francesca Tanglao, Emily Becklin, Melissa Rostamian 

    • Kaiser Onboarding Support Team: Daniel Garcia, Cristine Petra-Castillo 

    • GQR Leadership Onsite: Lily Kholina, Josh Redland, Krystyna Dudka, Celeste Hobbs, Laura Kroker, Lauren O’Connell, Mathew Kent, Simon Kenyon 

    • GQR Clinical Liaison Lead: Jessica Shroyer 

  • All required medical items — except for the drug screen — will be completed onsite during orientation. The process is streamlined and efficient, so you can expect things to move smoothly.

    For those that have not yet completed their drug screen, our team is coordinating appointments in advance. You'll receive an email with your scheduled location, date, and time for testing.

  • To ensure a seamless start to your assignment, GQR has partnered with Kaiser Permanente to provide a structured orientation process. As part of onboarding, you’ll be assigned specific training modules in HealthStream, based on your role.

    Please complete all assigned training before arriving onsite to help you begin your assignment with confidence and avoid delays.

    ✅ Pre-Arrival Requirements

    • Log into HealthStream and review your To-Do list for assigned courses.

    • All crisis workers (new and returning) must check for any newly assigned modules.

    • If you believe you’ve already completed a listed course, contact GQR immediately so we can confirm and update your records.

    A how-to guide is included in your onboarding email with step-by-step instructions for accessing and completing your HealthStream courses.

  • To ensure you're paid accurately and on time, there are a few important steps to complete before orientation:

    For a full breakdown of steps, click here.

*Please be sure to read through all dropdown items to ensure you are prepared and ready to go for orientation!*

At GQR, we’re committed to making your strike assignment experience as smooth and stress-free as possible. Below you’ll find everything you need to know about travel, lodging, and transportation during your onboarding and assignment period. Please review each section carefully and don’t hesitate to reach out to kaisertravel@gqr.com with any questions.

Travel & Hotel Information - Post Orientation

  • If lodging is required, you’ll stay at a centrally located LAX-area hotel through January 25th.

    Following orientation, GQR will arrange transportation to your assignment-area hotel. Final hotel details will be sent within 72 hours of your travel date. If you haven’t received them, please contact kaisertravel@gqr.com.

  • Even if your assignment is outside of LA (e.g., San Diego), you’ll still attend orientation near LAX. After orientation, GQR will coordinate transportation to your assignment location.

  • If you choose to drive, you must still complete the travel intake form.
    Mileage will be reimbursed according to IRS guidelines. GQR will also cover parking at the hotel for qualified clinicians.

  • Non-Local Clinicians:
    Fly into LAX the day before orientation. GQR will cover your hotel through January 25th and coordinate your travel to the assignment site.

    San Diego Clinicians:
    Please arrange your own transportation to the LAX hotel for orientation. GQR will reimburse parking and mileage. If you require a flight, email kaisertravel@gqr.com to make arrangements.

Assignment Overview

Orientation is complete—and now your assignment is officially beginning. As you transition into your first shift, GQR is here to make sure you’re fully supported and ready to succeed from Day 1. Please review the following details carefully to ensure a smooth start.

Assignment Start Date: Monday, January 26th, 2026 | Shift Times: 7:00 AM or 7:00 PM

Day 1 Arrival: All clinicians are required to arrive 1 hour prior to their scheduled shift on Day 1 (for both day and night shifts) to allow time for check-in and final coordination.

Your commitment and professionalism are essential to the success of this assignment, and we’re proud to support you every step of the way. If you have questions or need support, your GQR team is here to help.

Things to Know

  • Daily transportation will be arranged between your assigned hotel and the facility for both day and night shifts.

    • Bus departure schedules will be provided in advance.

    • Please be in the hotel lobby by the designated meeting time each day.

    • Punctuality is critical—missing transportation may impact your ability to report for your shift and affect your assignment status.

    • Minimum required hours: 60

    • Preferred/optional hours: Up to 72

    • Uniform: Navy blue scrubs

    • Standards: Please maintain good personal hygiene and present yourself in a clean, professional manner at all times while on assignment.

Payroll & Timesheet Guide

To ensure you're paid accurately and on time during your strike assignment, GQR uses two platforms: Paylocity for payroll and Bullhorn Time & Expense for submitting hours. All clinicians are required to register for both systems prior to orientation and to submit time daily after each shift.

You'll log orientation hours separately from your regular working hours, and payments are processed daily as long as time is submitted correctly. For support, our team is here to help you every step of the way—from account setup to troubleshooting and approvals.

Need assistance? Email timesheets@gqr.com or call the Kaiser Hotline at Kaiser Hotline: (213) 900-4358 — Press 4 for Timesheets/Pay.

Access Full Payroll & Timekeeping Instructions